National Grid
Be Prepared: Utility safety training
Smell Gas. Act Fast.
To report emergencies, call 911 and National Grid immediately.
24 hours a day,
7 days a week
In case of gas emergencies:
New York
Long Island and
the Rockaways:
1-800-490-0045
Metro NY:
1-718-643-4050
Upstate NY:
1-800-892-2345
Massachusetts
1-800-233-5325
Rhode Island
1-800-640-1595
In case
of electric
emergencies:
New England
1-800-465-1212
Upstate NY
1-800-867-5222
 
Prepare for natural gas and electrical incidents safely
Our records indicate that you haven’t completed our online
First Responder Utility Safety Training Program.

National Grid is committed to helping our local first responders safely
and effectively manage incidents that involve natural gas
or electricity. Our self-paced online training courses enable you
to keep yourself, your fellow first responders and the public safe.

Complete your coursework today and earn a certification to satisfy department in-service training requirements.
Sign In
Train to safely respond to utility hazards and more
National Grid’s First Responder Utility Safety Training is a
comprehensive curriculum that’s dynamic, easy to use and effective.
Benefits include:
  free utility safety training with no restrictions
  self-paced coursework that accommodates busy schedules
  professional development to satisfy your in-service
training requirements
  certificates of completion for your training files.
Be prepared. Register today for your FREE e-learning
at firstresponder.ngridsafety.com.
  Computer Monitor  
  National Grid’s utility safety
e-learning program is engaging
and accessible and the perfect
length for first responders.
The solar safety curriculum is
especially valuable and needed
in every community, as more
solar power systems are being
installed every day.
  – Chief James G. McLaughlin
Warwick Fire Department,
Rhode Island
 
IMPORTANT TERMS AND CONDITIONS –
PLEASE READ PRIOR TO USE
 
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