National Grid
Be Prepared: Utility safety training
Smell Gas. Act Fast.
To report emergencies, call 911 and National Grid immediately.
In case of gas emergencies:
Long Island and the Rockaways:
1-800-490-0045
Metro NY:
1-718-643-4050
Upstate NY:
1-800-892-2345
Massachusetts:
1-800-233-5325
Rhode Island:
1-800-640-1595
In case
of electric
emergencies:
New England:
1-800-465-1212
Upstate NY:
1-800-867-5222
 
Prepare for natural gas and electrical incidents safely
Our records indicate that you haven’t completed our online
First Responder Utility Safety Training Program.

National Grid is committed to helping our local first responders
safely and effectively manage incidents that involve natural gas or
electricity. Our self-paced online training courses enable you to
keep yourself, your fellow first responders and the public safe.

Complete your coursework today and earn a certification to satisfy department in-service training requirements.
Sign in
First Responder Utility Safety Training includes:
Natural gas safety training certification:
  Module 1: Gas distribution system
  Module 2: Properties and characteristics of natural gas
  Module 3: Carbon monoxide poisoning
  Module 4: Gas incident management
  Module 5: Additional potential hazards and response tactics
  Module 6: Liquefied natural gas (LNG)
  Module 7: LNG transport
Electrical safety training certificate:
  Module 1: Electrical safety basics
  Module 2: Electrical distribution system
  Module 3: Fires involving electrical facilities
  Module 4: Downed power lines
  Module 5: Solar power: Get the facts
  Module 6: PV solar system basics
  Module 7: PV solar system incident response tactics
Be prepared. Register today for your FREE e-learning
at firstresponder.ngridsafety.com.
  Computer Monitor  
  This program represents a strong
commitment by National Grid to
provide critical information to first
responders. The website is an
interactive resource that equips
first responders with electric and
natural gas safety information that
can make a real difference on the
incident scene.
  Brian P. Duggan, Veteran commander
Northampton and Northborough Fire Departments,
Massachusetts
 
IMPORTANT TERMS AND CONDITIONS –
PLEASE READ PRIOR TO USE
 
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