National Grid
Be Prepared: Utility safety training
Smell Gas. Act Fast.
To report emergencies, call 911 and National Grid immediately.
In case of gas emergencies:
Long Island and the Rockaways:
1-800-490-0045
Metro NY:
1-718-643-4050
Upstate NY:
1-800-892-2345
Massachusetts:
1-800-233-5325
Rhode Island:
1-800-640-1595
In case
of electric
emergencies:
New England:
1-800-465-1212
Upstate NY:
1-800-867-5222
 
Prepare for natural gas incidents safely
Our records indicate that you haven’t registered for our online
First Responder Utility Safety Training Program.

National Grid is committed to helping our local first responders
safely and effectively manage incidents that involve natural gas.
Our self-paced online training courses enable you to keep yourself,
your fellow first responders and the public safe.

Complete your coursework today and earn a certification to satisfy department in-service training requirements.
Register now
First Responder Utility Safety Training includes:
Natural gas safety training certification:
  Module 1: Gas distribution system
  Module 2: Properties and characteristics of natural gas
  Module 3: Carbon monoxide poisoning
  Module 4: Gas incident management
  Module 5: Additional potential hazards and response tactics
  Module 6: Liquefied natural gas (LNG)
  Module 7: LNG transport
Natural gas group training exercises
Through feedback and research from your peers, we also
discovered a need to supplement our first responder e-learning
program with offline group training exercises. The group training
exercises consist of four natural gas safety topics with real-world
scenarios, visual prompts and discussion-based Q&A learning
practices. This program is a great way to enhance the online
learning modules.
Be prepared. Register today for your FREE e-learning
at firstresponder.ngridsafety.com.
  Computer monitor  
  The group training exercises
featured on National Grid's Utility
Safety website are a handy, effective training tool – I wouldn’t change anything about them. They address some of the most common gas safety issues seen by the fire service, with clear operational guidance for responders. It’s great that they can be printed and used offline as well as on the computer.
  David Juron, Safety Officer
Westmere Fire Department, New York
 
IMPORTANT TERMS AND CONDITIONS –
PLEASE READ PRIOR TO USE
 
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