National Grid - 811 Day

Use 811 before you dig. It’s the law! Dial 811 or make an online dig-ticket request. This FREE service will arrange for marking of buried natural gas lines and other utilities so that you can work a safe distance away from them. Every digging project requires 811 – even small or shallow jobs.

Visit ngridsafety.com for state-specific tips for scheduling your 811 call, along with safe practices, videos, case studies and training tools. This website is a great resource for training your crew to dig safely around natural gas pipelines and other buried utilities.

Massachusetts:
Call 811 or 1-888-DIG-SAFE
(344-7233) | digsafe.com

Metro New York, Long Island and the Rockaways:
Call 811 or 1-800-272-4480 | newyork-811.com

Upstate New York:
Call 811 or 1-800-962-7962 | UDigNY.org

To report emergencies, call 911 and National Grid immediately. Always call 911 if you suspect a gas leak!

Smell Gas. Act Fast.

In case of gas emergencies:

Long Island and the Rockaways:
911 and 1-800-490-0045

Metro New York:
911 and 1-718-643-4050

Upstate New York:
911 and 1-800-892-2345

Massachusetts:
911 and 1-800-233-5325

In case of electric emergencies:

Upstate New York:
911 and 1-800-867-5222

Massachusetts:
911 and 1-800-465-1212