National Grid - 811 Day

Before you dig, use the 811 service – it's a legal requirement! Call 811 or request a dig ticket online. This free service ensures the marking of buried gas lines and utilities, keeping you safe during work, regardless of project size or depth.

For state-specific tips about scheduling your 811 calls, and to access safe practices, videos, case studies and training tools, visit ngridsafety.com. The website is an excellent resource to train your crew on safe digging around gas pipelines and buried utilities.

Massachusetts:
Call 811 or 1-888-DIG-SAFE
(344-7233) | digsafe.com

Metro New York, Long Island and the Rockaways:
Call 811 or 1-800-272-4480 | newyork-811.com

Upstate New York:
Call 811 or 1-800-962-7962 | UDigNY.org

To report emergencies, call 911 and National Grid immediately. Always call 911 if you suspect a gas leak!

Smell Gas. Act Fast.

In case of gas emergencies:

Long Island and the Rockaways:
911 and 1-800-490-0045

Metro New York:
911 and 1-718-643-4050

Upstate New York:
911 and 1-800-892-2345

Massachusetts:
911 and 1-800-233-5325

In case of electric emergencies:

Upstate New York:
911 and 1-800-867-5222

Massachusetts:
911 and 1-800-465-1212