National Grid

Teamwork. Trust. Training.

Knowing how to deal with natural gas and electrical-related incidents is an important part of the job.

Our training is designed to teach you how to recognize and respond to the potential dangers that arise from utility-related hazards.

Get started today!

1.	Register at firstresponder.ngridsafety.com. Once you create your user ID and password, you’ll be able to access all the e-learning modules and resources.

2.	Complete all e‑learning modules and receive a certificate of completion that may serve to satisfy your department’s utility safety training requirements.

To report emergencies, call 911 and National Grid immediately. Always call 911 if you suspect a gas leak!

In case of gas emergencies:

Long Island and the Rockaways:
911 and 1‑800‑490‑0045

Metro New York:
911 and 1‑718‑643‑4050

Upstate New York:
911 and 1‑800‑892‑2345

Massachusetts:
911 and 1‑800‑233‑5325

In case of electric emergencies:

Upstate New York:
911 and 1-800-867-5222

Massachusetts:
911 and 1-800-465-1212