National Grid

Safety starts with preparation: Train now for natural gas emergencies.

Learn how to effectively respond to incidents involving damaged gas lines, downed wires and other utility infrastructure.

The natural gas course has seven modules, from the basics and common incidents to more advanced training.

Get started today!

1.	Register at firstresponder.ngridsafety.com. Once you create your user ID and password, you’ll be able to access all the e‑learning modules and resources.

2.	Complete all e‑learning modules and receive a certificate of completion that may serve to satisfy your department’s utility safety training requirements.

To report emergencies, call 911 and National Grid immediately. Always call 911 if you suspect a gas leak!

In case of gas emergencies:

Long Island and the Rockaways:
911 and 1‑800‑490‑0045

Metro New York:
911 and 1‑718‑643‑4050

Upstate New York:
911 and 1‑800‑892‑2345

Massachusetts:
911 and 1‑800‑233‑5325

In case of electric emergencies:

Upstate New York:
911 and 1-800-867-5222

Massachusetts:
911 and 1-800-465-1212